FastSpring requires you to document exactly when and how the digital delivery occurs to minimize “item not received” disputes.

Digital Delivery Policy

• Fulfillment: All products are delivered digitally. After your payment is confirmed by FastSpring, you will receive a confirmation email containing your download link and license key.

• Timing: Delivery is usually instantaneous. If you do not receive your email within 1 hour, please check your “Junk” or “Promotions” folder.

• Support: If you encounter issues with your download or license, please reach out to [[email protected]] with your FastSpring Order ID (beginning with “FS…”).